A few good questions.
Clearer possibilities.
Understand the right starting point for your distribution, rewards or brand programme.
Let’s make
things clearer.
Distribution is for businesses adding digital products to their offering. Rewards and loyalty is for programmes that recognise or incentivise people. Brand issuing is for merchants creating gift cards redeemable within their own brand. Our team can help define the right scope.
Which markets and denominations can we access?
The public catalogue shows selected examples. Share the exact brand, redemption market, denomination and expected volume so HKS can confirm current availability and terms.
Do we need to build an API integration?
You can use the HKS B2B portal without connecting your own application. API integration and white-label B2B platforms are alternative routes for your operating model.
How are funding, unsuccessful orders and refunds handled?
These are agreed for your programme. Define the account funding process, order handling, reconciliation, refund conditions and support responsibilities before launch.
What does a recipient receive?
A personal Reward Link delivered by email. The recipient chooses eligible digital products from the assigned balance and receives activation codes by email.
Can recipients use a link more than once?
Partial orders can be placed on different days using the same link before its configured expiry. Confirm the available products and programme terms with HKS.
How do we prepare a recipient list?
The HKS portal supports CSV preparation of recipient email addresses and assigned balances. Agree access requirements, programme expiry, reporting and support before launch.
Where can our branded gift card be redeemed?
This is a closed-loop programme for your brand. The supported website, app and in-store channels depend on the agreed integration and programme terms.
Can we issue cards through our existing platform?
Discuss API issuance with HKS, or define a manual issuance process. The integration and operating responsibilities are agreed during programme design.
Can HKS help distribute our gift card?
Discuss HKS wholesale distribution and AR-PAY retail alongside your own sales channels. Product eligibility, markets and commercial arrangements are confirmed for the partnership.